Mon–Fri, 9:00 AM – 5:00 PM ET
Get in Touch
We'd love to hear from you.
Whether you're looking for support, exploring a community partnership, or wanting to give back — our door is always open. Reach out using any of the options below, and a member of our team will respond within one business day.
We aim to reply within one business day.
Ottawa, ON
Serving communities across the greater Ottawa area.
Send a Message
Tell us how we can help.
The more context you share, the better we can support you. For urgent matters, please call us directly — we're always happy to hear a friendly voice.
Response Time
Typically within one business day. Urgent inquiries responded to same-day when possible.
Frequently Asked
Good questions, straight answers.
A quick look at the things people most often ask us. Don't see your question here? Just reach out.
Who qualifies for your support services?
We support individuals of all ages living in the Ottawa area who need help navigating age, illness, individual abilities, or periods of adversity. We also partner with community resource centres, healthcare centres, and non-profit organizations to extend care where capacity is limited.
Are your services free of charge?
As a non-profit foundation, our in-kind donations and many of our support services are provided free of charge to those in need. For specific programs, please reach out directly so we can walk you through what's available and how we can help.
How can my organization partner with TACF?
We regularly work with community resource centres, healthcare centres, and non-profits. Use the form above and select "Community partnership" — our team will schedule a short conversation to learn about your needs and how we might collaborate.
How do I make an in-kind donation?
We welcome donated goods, wish-list fulfillment, and heartfelt contributions that help us uplift individuals and non-profit partners. Contact us with a brief note about what you'd like to donate and we'll coordinate the details.
When will Transportation Services launch?
Our Transportation Services program is currently in development. Join the waitlist by sending us a message and selecting "Transportation services waitlist" — we'll notify you as soon as it's available in your area.
How quickly will I hear back?
We aim to respond to every inquiry within one business day. For urgent matters, please call us directly at 1-877-292-0422 during business hours.